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Class35
Class35

69 Followers

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Jan 20

Do you have a growth-led product?

By Harry Williams As “customer-centricity” (aka. “human-centred design”) rose to cult status over the past several years, a simple formula for digital product design emerged. Define your target audience, understand their needs and desires, design a product that solves them better than competitors, and voila. You have yourself a successful…

Product Design

8 min read

Do you have a growth-led product?
Do you have a growth-led product?
Product Design

8 min read


May 19, 2021

The science of workplace culture

What working with a Senior Psychiatrist on a new software venture taught me about life, people and work. Written by Nick Parminter *** We’ve done a lot of work that I am proud of in our 3.5 years as a company, but perhaps the one I am personally most attached…

Mental Health

8 min read

Mental Health

8 min read


Mar 11, 2021

Join us

We are looking for people to join us on our mission. Our mission hasn’t changed much since we started in 2018. First, we wanted to create a business that was optimised to do good work for clients. This meant removing all of the noise and nonsense that gets in the way in design agencies and consultancies — the legacy in the…

3 min read

3 min read


Mar 8, 2021

Class35 + Lola Tech: working together to build digital businesses

Over the last year we’ve got to know the team at Lola Tech well, and are pleased to formalise our partnership. Since January 2018, Class35 has worked on a number of big programmes that deliver end-to-end change for clients, understanding rapidly shifting customer needs and building the products, platforms and…

3 min read

3 min read


Oct 26, 2020

VCs: Have corporate innovation departments chosen the wrong idol?

The most mature corporate innovation setups aspire to take a ‘VC-like approach’. They build portfolios of ventures, they release funding in ‘rounds’, they encourage their subjects to take a start-up like approach. Build, measure, learn. On the one hand, it is easy to see why VCs are idols for innovation…

Corporate Innovation

6 min read

Corporate Innovation

6 min read


Aug 27, 2020

Design Vs Consulting: I choose both.

Nick Parminter, Founding Partner @ Class35 After hundreds of millions of dollars of transactions globally, the convergence of consultancy and design agencies is now well understood. If you wrote a list of the leading independent design and innovation agencies in 2016, that same list would now be under new ownership…

Business Design

12 min read

Business Design

12 min read


Published in

Class35

·Aug 24, 2020

Don’t forget the landing gear!

Al and Nick have written a few pieces on design-thinking recently — and why design practitioners are getting it wrong. Most of their critique has been levelled at the word ‘Design’, but not the ‘Thinking’ part. At Class35, we’ve been fortunate to ‘follow the thread’ of our work from upfront…

Fast Design Delivery

7 min read

Don’t forget the landing gear!
Don’t forget the landing gear!
Fast Design Delivery

7 min read


Published in

Class35

·Aug 20, 2020

Viabil*ty: Why is the design community making viability a dirty word?

Few artefacts have been indoctrinated into the innovation establishment quite as much as that venn diagram. …

Design Thinking

4 min read

Viabil*ty: Why is the design community making viability a dirty word?
Viabil*ty: Why is the design community making viability a dirty word?
Design Thinking

4 min read


Published in

Class35

·Aug 20, 2020

Brands in crisis: Be careful what you cut

‍“Why do CEOs devote so little of their time and intelligence to the care of their most important asset? — I advance this explanation: Brands are fiendishly complicated, elusive, slippery, half-real/half-virtual things. When CEOs try to think about brands, their brains hurt.” Jeremy Bullmore, WPP ‍ In business, what gets…

Brand Strategy

10 min read

Brands in crisis: Be careful what you cut
Brands in crisis: Be careful what you cut
Brand Strategy

10 min read


Published in

Class35

·Aug 20, 2020

Big banks can’t jump

RBS announced the closure of Bó last week, saying it was going to wind it down as a customer-facing brand five months after it launched. The reaction of the fintech and digital agency community is a repeat of the same bank bashing that has prevailed for years. They all say…

Fintech

5 min read

Big banks can’t jump
Big banks can’t jump
Fintech

5 min read

Class35

Class35

69 Followers

Design for the bottom line

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